In order to realize the vision of transforming Universiti Utara Malaysia into a premier as well as an excellent management university and in-line with the university's motto "KNOWLEDGE, VIRTUE and SERVICE", we with full determination, commitment and the grace from Almighty Allah SWT, promise to uphold and fulfil the rights of our clients, as follows:
To the students
- Provide education, facilities to cater for education and the best management system in accordance with the set benchmark
To the staff
- Provide suitable and able candidates as students
- Make available the best facilities to assist in the providence of prompt services, appropriate remuneration and equitable knowledge development opportunities for staff advancement.
To the nation
- Prepare new workforce to meet the needs of the nation.
- Provide in-service training, research and consultancy to further enhance the development and advancement of knowledge.
